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Tips & Tricks about Dealing with Inedible Spam

If all the offers we receive are true, we'd all be rich with a perfect credit line, we wouldn't be overweight, our body parts would be perfect, and we'd all be helping the Nigerians! BUT it's not.

Spam today makes up for almost half of the email on the internet, it chokes your email box along with everyone else. What is it, where does it come from, how can you avoid it, and can you stop it?

What is spam?
If you didn't request that it be sent to you -- directly or indirectly -- then, it's spam. But, it's not that simple. You come closer to a true definition if you use the following; "sending a message (advertisment or solicitation), to a list of people who you've had no previous contact with."

Where does it come from?
Spam comes from two main places: spam-bots, and unscrupulous companies who will sell email addresses to anyone to make a buck.

Spam-bots
Spam-bots are web "robots" - small programs that search the web for an email address. When they find one, they grab it. These robots are used by companies who send spam as a business. Can you avoid them? Yes and no.

Yes, you can avoid spam-bots by never publishing your email address on the web. If you have your own website, and have a link where people can email you, you're vulnerable unless you scramble your email address (there are freeware/shareware programs that make this easy by either turning each letter into the equivalent ascii code ie. &97;, or turning your email address into a JavaScript). Spam-bots don't take the time to decipher the encoded email address (at this point it's working, that might change in the future).

If you post your email address in a public forum online, you're free game for spam-bots. Many people work around this by spelling out their email address like "info-at-mycompany-dot-com", the spam-bots won't see this as an email address, but anyone reading your post will know it's your email address.

Websites to can help the spam onslaught by adding a page of insructions for the web robots that you'll never see, but that the robots are supposed to pay attention to. This will deter the spam-bots who live by the rules.

Nope, you'll always be vulnerable to spam-bots if you put your email address on the web. Not all spam-bots play by the rules and follow the directions given in the robot file on a web site. Some spam-bots do look at that file, but then go directly to the areas they've been told to stay out of.

Unscrupulous Companies
Today, many websites have a check box automatically selected when you fill out a form to register for a newsletter or buy a product. Many times the wording is tricky, and you've got to read carefully to make sure that the checkmark means you really want to receive what they're offering. Most of the time, you'll want to uncheck that box and opt out.

Unlike spammers, legitimate companies are upfront on what they're going to send you, and some of them will send you a double opt-in email asking you to validate that you really want to get what you selected at the web site. Always take a look at the privacy policy to see how your personal info is handled.

How can you avoid spam?
In an ideal world, you'd never publish your email address without first scrambling it. But that's not always going to happen. Here's some tips on how to avoid, and deal with spam.

  • When you opt to receive extra offers from a site, be sure it's from a trustworthy site that clearly publishes it's privacy policy or offers specials deals managed by a legitimate company (such a Postmaster Direct).
  • Find out what spam filtering options your ISP has in place. There is software out there that can be installed at the server level that can trash a lot of spam before it ever reaches you (this includes viruses). The downside to this is that if they set theirs filter too aggressively, legitimate email will go the the black hole too.
  • If you have your own website, host it at a company that either has spam filtering options in place, or will allow you to install your own. If you install your own, you'll need to belly up to the "techno" bar because you'll have to dive into the world of geek to accomplish this. Being able to install your own has the advantage of tweaking the filters to an agressive level and still have a low percentage of "false possitives" (legit email that gets caught in the spam filters).
  • If possible, get a free email account and use that for all of your online activity. Once the spam level gets too high in that account, you can drop it and get another. This is a lot easier than trying to change your personal email address every few months.
  • An alternative to a free email account is to get an email address from a company like ChooseYourMail.com - you pay a monthly subscription, but they let only recognized email through. All mail coming in is compared to a list of email address you have ok'd to receive email from. If an email address isn't on the list, an auto response is sent to the person sending you the email, and they have to validate themselves through a special link. Spammers won't go to the hassle to do this.
  • NEVER reply to spam to be removed from their list - you've just told them they've found a valid email address, and the amount of spam you receive will multiply. Remember the randomly dialed telephone sales calls?
  • Learn to recognize spam subject lines and delete without even opening. Many spammers are using HTML and including images and links that notify them if you open the email. Most of the time this is a 1x1 pixel clear .GIF that you'll never see.
  • Update your email software. Many new versions have some type of spam filtering devices built in. Eudora, AOL, Mac OS X Mail and MSN are a sample of a few. These filters look for common patterns that spammers use, and transfer messages they think are spam to another mailbox. Most of these filters are also "trainable" so you can fine tune what's spam to you. One small shareware program we've found extremely helpful in dealing with spam in Eudora is Spamnix. There's many others that you can find at shareware sites like Versiontracker and Tucows - just do a search for "spam filters".
  • In addition to updating and using spam filter plug-ins, learn to use filters (also called rules) in your email program. Depending on what email program you use, the filtering options will vary, but you'll always we be able to set "If it comes from..... transfer to trash" or "If subject line contains.... transfer to trash".

Can you stop it?
In short, no, but you can control it. Be cautious how you use your email address online, never respond to spam and update your email program to be able to take advantage of the newer technology they're beginning to include.

What are we doing to protect you?
Idea Cafe does use a robots text page on the server, and we've told all the spam-bots to take a hike. But, we can't do much to protect you from the spam-bots that don't want to follow the rules.

In Cyberschmooz, we've made it so that your email address doesn't automatically show up when you post (you're on your own if you put your email address in the body of your post).

Sometimes spammers will even fake a legitimate domain name to make it look like their email is coming from a real company. It happens to everyone from Idea Cafe to Microsoft. Remember the bout of spam everyone got from support-at-microsoft? You can never predict what unscrupulous technique spammers will stoop to next, but our tech team is working to stay one step ahead of them.

For more on how we carefully guard your info, look at our Privacy Policy.

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