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Expert Answers to Biz Questions
Listen in! Pick up some expert advice to a reader's question that we selected from CyberSchmooz.
Business Communication Trends To Keep an Eye Out For in 2019
The best partners are the ones who are well-informed and responsive. Communication is what allows a group of several individuals to function as a single, cohesive unit that is working towards a common goal. In fact, this principle goes beyond business and flows into other scenarios, whether it’s in how we handle our personal relationships, or how war is conducted. We can even see this jn how our anatomy functions when the brain sends signals to the many organs or our body and the receptors relay information to the brain.
No matter what context you bring into the conversation, communication ensures that an organization is able to coordinate its efforts to rectify a problem or to apply a solution. So, in the digital age, where there are so many technological advancements that are being introduced, what are the pieces of communication technology that business owners might want to look into?
Internet of Things
The internet of things refers to the use of wireless connections in order to allow mobile devices to communicate with each other. These wireless connections come in the form of WIFI, Bluetooth, and GPRS among others. This allows a constant medium of communication among all electronic devices within the organization, which also means that information is also going to be shared in real time.
5G Mobile Internet
Video communication has steadily grown from a means for friends and family to communicate with each into a medium through which business meetings are channeled. With 5G mobile internet boasting a data transfer rate of 100mb per second in cities, its business applications for hosting web meetings can quite sufficiently sum up why business owners might want to incorporate this technology into their infrastructure.
Connections will be more stable, and that also means that audio and video quality are going to be significantly better compared to current equivalents.
WebRTC Plugins
For those who want to use web-based communication without the need to install 3rd party software, WebRTC Plugins might be the best compromise you have. WebRTC, more properly referred to as “web real-time communication”, allows users to run a video conference through their web browser. This is particularly useful for small businesses that only need the minimum of software to work with.
Virtual Reality and Augmented Reality
It’s wrong to assume that these technologies can only be made use of in the gaming industry. While that is their primary function, they also have business applications, particularly with matters involving design, where schematics are best seen rather than simply described. Imaging being able to allow the other person to see exactly what you see when you’re trying to point out a design flaw among thousands of parts. In fact, VR and AR are both used in architectural and industrial design, and in real estate virtual tours.
Business Text Messaging
This particular trends puts a heavy focus on familiarity and this helps connect businesses with their customers. Not everyone is comfortable being seen on camera or being heard on the phone. Business text messaging is a much less intrusive way of communicating with customers and it doesn’t take up as much resources compared to the previous examples. Sometimes, something as simple as a business phone number and text messaging is all that a business needs to establish communication with its members and its customers.
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