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Cloud Computing Can Combat Server Downtime Costs

Computing issues are never fun. Whether you're at home or in the office, a fault on the network is a nightmare on a multitude. However, when you're a business owner, and your network is where you make your money, an issue can be more than a pain in the proverbial.

According to The Ponemon Institute, the average cost of a server outage for large businesses in North America is $5,600 per minute. Detailed in a report titled Calculating the Cost of Data Center Outages, the Institute calculated that, on average, a company can lose $5,600 each minute their server is down. Moreover, the average incident length is 90 minutes which, after some quick maths, results in a potential loss of $505,500.

While large corporations build in the cost of these potential losses into their business models and have the latest provisions to limit server downtime, it's not always as easy for small business. Although the cost of a server outage will vary from business-to-business, industry estimates that the average cost is $137 to $427 per minute.

     Help from the Clouds Can Negate Outage Costs

In fact, when you consider that 99.9% uptime still equates to almost nine hours of lost time per year, it's obvious that bugs in the system can cost you money. Indeed, when you drop this down to 99.5% uptime, the number of lost hours of productivity hits 44 hours.

Whichever end of the spectrum you sit, server downtime is an expensive headache, but there is a solution. Thanks to cloud technology it's now possible to manage and protect your business in a more efficient and cost-effective way. Instead of having to invest in expensive software that needs a team of experts to operate it, small businesses can now use online helpdesks to manage, prioritise and address network issues.

However, as effective as these provisions are, one of the most impressive features that business can now take advantage of is configuration management. Using SysAid's Helpdesk software, users can automatically track every component and change in their IT ecosystem.

By providing business owners with a greater insight into the potential impact of a network change, such as taking the system offline to change a server, they can limit the cost to their business. Essentially, thanks to modern helpdesk technology, business owners can assess the impact of a server outage and schedule their repair work to take place at the most effective time.

     Skyward Software Alleviating Security Fears

The other benefit of cloud technology in 2016 and beyond is the security provisions you can utilise. Using web application firewalls, small businesses can limit their risk of data loss and network disruption through DDoS attacks and the like.

Aside from having 99.99% uptime, cloud-based firewalls draw from a network of live information and, therefore, have the ability to react to the latest threats in the most efficient way.

IT has certainly made small business success more accessible and achievable, but it does raise a number of potential problems. When your system goes offline, and your workers and customers can't do what they need to do, it costs money. Fortunately, there are ways around these issues if you're willing to look towards the clouds and harness the latest technology.



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