According to Liz Jazwiec, service excellence isn't about improving outcomes and results; nor is it about treating customers like royalty. Here, she spotlights six myths about customer satisfaction that may be keeping you from receiving the excellent customer satisfaction ratings you deserve.
Lillyvette Montalvo writes a sample target letter for you to use and offers other networking tips for getting customers to your door. Free for the taking in
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What flavor should your "Marketing Mix" be? Come fork over marketing questions or serve up your own sizzling sales/promo tips...... CyberSchmooz
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Being a serial entrepreneur requires taking great risks without any promise of reward, flourishing in the face of repeated stress and uncertainty and, often, dealing with unfamiliar tasks and industries. Though making a career based on constant chang
Most freelancers take a sizeable pay cut when they become their own boss, and this is at least partly down to undercharging. Freelance rates can seem extortionate, particularly to someone not used to putting such a well-defined value on their time (p
You thought starting your business was tough. But now running it day after day is even more of a challenge. find out more
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