According to Liz Jazwiec, service excellence isn't about improving outcomes and results; nor is it about treating customers like royalty. Here, she spotlights six myths about customer satisfaction that may be keeping you from receiving the excellent customer satisfaction ratings you deserve.
Lillyvette Montalvo, a financial consultant, reviews funding strategies for those who need startup capital, but who have had some credit trouble. Go to
For small business ideas, get inspired by Profiles of gutsy entrepreneurs who followed their dreams. You can, too!
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Here's where you can get & give frank feedback on career training and biz ideas. A great place to sharpen your biz brain! CyberSchmooz
Working alone at home? Looking for new ideas or ways to juggle work & family demands? Come on over to the Working at Home forum and see how others are dealing with the same issues. CyberSchmooz
Only about 14 percent of small businesses with 100 or fewer employees offer any form of retirement benefits to their workers, according to 2012 data from the U.S. Government Accountability Office. If you're a small business owner who's among the vast
The days of big companies that would give you a job when you are fresh out of the school and keep you there until the day you retire are gone. With the rise of internet and the total shift in the economy, more and more people start their own small bu
You thought starting your business was tough. But now running it day after day is even more of a challenge. find out more
For small business grants, visit Idea Cafe's Small Business Grant Center. find out more
Browse through our extensive list of free Small & Medium Business magazines, white papers, downloads and podcasts. View all FREE Trade Publications
The Net Economy - for a business interested in economic trends