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Small Business News

Six Myths That Undermine Customer Satisfaction

According to Liz Jazwiec, service excellence isn't about improving outcomes and results; nor is it about treating customers like royalty. Here, she spotlights six myths about customer satisfaction that may be keeping you from receiving the excellent customer satisfaction ratings you deserve.

Advice from experts

Portfolio Pointers for Designers

Small Business ExpertA desktop publisher gets portfolio-building ideas from Laura Wiegert of Creative Consultants. Plus some tips on how to get that first customer.

For small business ideas, get inspired by Profiles of gutsy entrepreneurs who followed their dreams. You can, too!
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liz howell LH Manufacturing Inc.Howell, NJ
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michael hubbard I-Ntertainment-MFGLas Vegas, NV
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sheryl roberson Sheryl CollinsBeaumont, TX
karmi soder NewboRN-Solutions.comSan Francisco, CA
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jerry flynn ComInvest.orgNYC, NY

Small Business Forums

How to Submit an Article to Idea Cafe

Now you can demonstrate your business wisdom by posting your own article in our CyberSchmooz forum! CyberSchmooz

Join the Buzz on the Perks (and Jerks) of Running a Small Biz.

Working alone at home? Looking for new ideas or ways to juggle work & family demands? Come on over to the Working at Home forum and see how others are dealing with the same issues. CyberSchmooz

Show Me the Money!

Belly up to the Financial Feasts table and talk turkey about money... what to look for, where & how? All money talk is fair game. CyberSchmooz

Latest Blog

Get with the Times with Work Scheduling

What is one thing you would like to change regarding your small business? Chances are there are a number of things you would love to tweak or even change entirely from time to time. When it comes to your employee work schedules, do they run as smooth

Customer Service Mistakes Avoided By the Best Companies

Many Professions and trades want to stand out in the crowd. In order to maintain a world class team, a company or group you need to avoid certain characteristics in order to ensure optimum performance. The task of your company’s customer service is

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For small business grants, visit Idea Cafe's Small Business Grant Center. find out more

Today's Business Form

Letters for Responding to Applicants GO

Today's Business Financing Advice

How Long Will it Take to Get the Money? more

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Grab a cup of coffee and browse the shelves for the biz books that meet your needs.

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Surprise your co-workers or business partners with a nice business greeting card or a custom award.

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