"Comparing VoIP Providers For Small Business Solutions"
I wrote the subject article awhile back and am sharing it here for any members working with Telecom/IT issues for their organizations.
Here's a snippet:
"It is no secret that communication is key to survival for small business. The advantage to small busineses of using a VoIP solution is that the market is very competitive. Analyzing phone service is often a real headache. However, unreliable line quality, which results in poor customer service and huge monthly bills are even worse. In the end, doing your research will pay dividends for your business."