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Forum nameMarketing Mix
Topic subjectRE: Need suggestions on customer behavior...
Topic URL
1445, RE: Need suggestions on customer behavior...
Posted by webdiva, Wed Jul-08-09 06:17 AM
Thanks, Tina, I feel the same way BUT a quick click to "cancel" is all it takes. You must understand that after seeing 30-40 abandoned shopping cart entries I am dying to get someone to tell me what sent them on their way. Since they are leaving anyhow, one more note asking for their opinion will make me know what needs to be changed! The "rate my site" button has given me a few comments that have been a world of help.
Why not reward those who let off some steam and tell me what they think? They may even get free shipping or something. Their opinion is really, really important to me.

The more you know, the more you don't know.