Hello,

I happen to be a former blind business person and sometimes need to rely on paratransit for doctor?s appointments, job interviews, etc. There seems to be widespread dissatisfaction among the blind community about many paratransit services across the country. I have experienced first-hand not getting picked up on time, (sometimes 1-1/2 hours after agreed upon time span). Another idea for you would be to contact your state?s commission for the blind, associations for the blind and other blind organizations, such as local ACB or NFB chapters, etc. I?ll bet that if you get the opportunity to talk with several blind paratransit users and VR counselors, you will not only get some important feedback as to how to improve upon their current transportation needs, but also, gain many potential clients in the process.