I've always been successful in achieving satisfaction in dealing with companies for returns, refunds and getting back what I deemed was fair when a product failed or did not meet my expectations. Using the DOL, the state's attorney general (consumer complaint division) and the individual state insurance commissioner when dealing with health/life insurance. As you may know, this is time consuming and most people simply give up after one or two attempts, be it co-pays, deductibles, etc. I actually enjoy this tedious form of whining for profit. Any ideas of how I turn it into a business?
Mikee