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Forum nameBiz Ideas
Topic subjectRE: Tech Support Service
Topic URLhttps://www.businessownersideacafe.com/forums/dcboard.php?az=show_topic&forum=103&topic_id=2873&mesg_id=2908
2908, RE: Tech Support Service
Posted by Sologretto, Sun Aug-24-08 08:44 PM
I own Onsite Technical Services in Reno NV.

I have spent 10 years in business and have tried about 7 directions for the company.

Business Partners (Multiple times)
Advertising Company which partners with Techs
Standard Corporate ####
Silly Advertising
Professional Advertising
Contract work
Loose Partnership of Techs
Tight Partnership of Techs

The thing I have learned is that people do business with me because they like me.

If they wanted this other #### they'd go the the competition.

I have spent the last year trying to reposition the company with systems that recognize this and make it possible for anyone I hire to get in the same spot. A place where customers meet and form relaionships with techs they like.

If you want to grow beyond just you providing service good luck... it's VERY difficult to do.

However if you are willing to just do the work yourself and build a loyal clientbase of your own then go out and do it. There's good money in it.