Cost is definitely an issue. We're looking at a $5000 initial setup fee to get the client set up with their own custom tailored IVR phone system to give their business a "fortune 500" feel. This fee will cover all hardware expenses for the client and training for their VA. The monthly maintenance fee of $1250 will cover paying the VA for that month, "smartphone" minutes up to a certain amount, and the monthly license fee for our software.

Now, as a small to medium sized business owner hiring a full time on location assistant, setting up and maintaining IVR phone system, cel phone bill can cost annually upwards of 60,000, not to mention the time it takes for business owners to do all the administrative tasks of running your own business... it really comes down to how much your time is worth.

Continuous feedback is always appreciated!