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Forum nameBiz Ideas
Topic subjectOur business idea... underway... and coming soon.
Topic URLhttps://www.businessownersideacafe.com/forums/dcboard.php?az=show_topic&forum=103&topic_id=2789&mesg_id=2789
2789, Our business idea... underway... and coming soon.
Posted by Syncture, Wed Jul-23-08 05:06 AM
Good day all!

My business partner and I are developing a new business model and would like some feed back on it.

For a small start-up fee and monthly membership, we are planning to provide complete back of office support to small and medium sized business looking to improve workflow and consolidate tasking to allow the business owners to focus on growth rather than the paperwork.

We are working with a developer to create web based cross platform compatible software for a contracted virtual assistant to manage all aspects of one's business. Here is a quick list of items that this software will handle for our clients.

-Accounting
-Payroll
-Scheduling
-Human Resources
-Inventory
-Invoicing
-Shipping and recieving
-email
-Call handling

During normal business hours the virtual assistant (VA) will take calls through an IVR (interactive voice response) phone system and complete any tasks assigned for that day. Communication between client and (VA) will be by phone or email. The client will be provided with a "smartphone" with multiple lines with calls being prescreened and forwarded via the VA. The VA will also have a computer supplied by us and linked to multiple redundant servers via VPN to access the web based application for the maximum of 8 clients that the VA will handle.

Furthermore, we will provide a 24/7 answering service via contracted call center to support our clients incoming business calls during non-business hours.

Our contracted VA's will be paid a generous flat rate to handle the work load of 8 clients. The beauty of this is the VA's will still be their own independent business and we plan on contracting them year by year.

We'd love to get some feed back on this! We can't wait to hear your responses.