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Forum nameBiz Ideas
Topic subjectVehicle Service Concierge Svc
Topic URLhttps://www.businessownersideacafe.com/forums/dcboard.php?az=show_topic&forum=103&topic_id=2622&mesg_id=2622
2622, Vehicle Service Concierge Svc
Posted by MVS, Thu Jun-19-08 03:52 PM
I am inviting opinions and critiques

The Readers Digest story is this:

I have been in the high end automotive industry since 1985. I have personally worked in most every position there is with exception to outright car sales ( a few will argue that the estimates I have provided for repairs is a new car sales pitch itself ) starting with Volvo, BMW, Porsche, Audi, MB, etc. People who know me know that I am an " outside the box" thinker and make things happen in order to exceed the clients needs. Through word of mouth I have been getting more and more personal request to help with their vehicles.

For the past several years I have been working with more and more clients that have less time but the money to drive the nicer vehicles that their lifestyles allow. I am being asked more often if I could assist in getting a car from point A to B ( Home to Dealership ) and back again. In this I am also asked to oversee the actual work that needs to be performed, look into estimates for other repairs or performance upgrades, etc. I have been asked to personally QC the repairs before having the car taken back to the client ( making sure its fixed right the first time ) I have even been asked if I could assist in locating a car that a client wanted to purchase. Since I already have contacts at most if not all of the local dealerships and several of the independent speed shops, body shops, tires / wheels, etc. I can help fast track a car through the process.

What I am putting together is a service to offer my 22+ years experience, my "find a way to say yes" attitude, and ability to provide the highest level of personal service when it comes to your vehicle needs. A client would only have to contact me for their vehicle needs. I would keep the client up to date on actual services needed per their driving style and ownership needs ( I cut through the unnecessary up sells , over priced repairs, etc ). I would make monthly +/- visits to do " walk around " style inspections of the car, checking for things the owner may not even know are needed. I bring a lot to the table for those that know me and my experience. Those that do not know me may be referred by those that do, to help bridge the gap.

There are numerous other personal services (vehicle related ) that I am planning on offering. I would be happy to share more information as needed if requested.

BTW - I have secured the web address, DBA, EIN, and have a professional writer putting together a BIO on me for release. I now have over a hundred interested clients with more for the asking, but I want to keep it rather limited ( less than 200 cars for now ) and I have a hard quote on the insurance policy I will need to cover myself / biz / clients interest.


Question that I am looking for input on:

What points do I need to make sure I have covered before making the jump full time?

What am I missing?

Thank you in advance for your input!

Steve