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Forum nameBiz Ideas
Topic subjectRE: Cleaning service
Topic URLhttps://www.businessownersideacafe.com/forums/dcboard.php?az=show_topic&forum=103&topic_id=1164&mesg_id=1257
1257, RE: Cleaning service
Posted by ZeroGCreative, Tue Jun-05-07 01:25 PM
As a former new home sales rep for Ryan Homes, part of NVR Inc...one the top 10 largest homebuilders in the country (just quit in Feb)...all the major homebuilders are divided up into divisions...for example Virginia where I worked, we had 6 divisions in Northern Virginia...each division controls all their sub contractors...everything is done on division level. So you will need to contact the SALES MANAGER of each division. They are in charge along with the reps to keep the models and specs a perfect 11!!

The also hire different cleaning services for different communities. Keep in mind that it will take you a good 4-5 hours to clean a large 3000sq ft model home by yourself....and we never hesitated to complain when the job was not done perfectly. We used local people...some were a one person shop. You must be licensed, bonded, and insured for them to even consider you.

Go to the different communities and get the sales manager's name and number from the rep. Call the manager directly...they will not give you the direct line, just the main line though. Also, ask where the division office is and drop by your information. Don't go on Monday or Tuesday mornings...that is when they have sales meetings. Also, find out what other communities are in their division so you don't waste your time visiting every community.

You need to compete on price. Homebuilders are drastically trying to cut costs, so if you can do it cheaper than their current cleaner, you have a good shot at the contract.

Be persistent...Sales managers are extremly busy and if you follow-up with them alot...they will look at that in a way! Great sales people always have great follow!!

Also keep in mind that you will be cleaning at night...after 6pm when the models close. They will NEVER let you begin cleaning until business hours are done! Also, you will be asked to come in for non-regular cleanings- before big events, before upper management inspections (what we call Shiny Face) so you will have to be flexible. Because if you say you can't come in for that non-regular cleaning...they won't be asking you to come back.

Give it a try, I think you have a great shot!!!