I know this is an old post, but I thought I'd fill in my two cents on this. It's so important to track what's going on in the business. I forget from one minute to the next. I use icalendar on my computer to make a list for the next day and to check off what I've accomplished for today. But I also use openoffice or excel to make a chart of everything I need to do and what I've done. It makes me feel good to have accomplished a little something or a lot of somethings every day!