What does your business do?
We sell and install high quality glass pool fences and balustrading to home owners
throughout Penrith and the surrounding region.
When and why did you start the biz?
We opened 12 years ago in 2006 years. We opened our business as we found that
we would be significantly cheaper than our competitors and deliver higher quality
products and services.
How Many People are in your Company?
Where's your office?
Our office location is a home where administrative tasks are undertaken but for the
most part we are mobile, as we are quoting or completing projects.
What's the toughest part of running your biz?
I would say the difficult thing about our business is the seasonal changes. Not
everyone sees the need for pools all year-round, let alone, the thought of installing
a glass fence around their pool. This would mean that we don't always get steady
business all year round.
What's the most fun part?
The best part is when the job is finished and seeing customer's reactions. The
glass finish takes the pool to new levels of aesthetics.
Anything you would have done differently?
I suppose the only thing I would have done differently early on is to be open to
other areas of the pool industry. My industry is such a niche market that it was
difficult at first to get people to see the need for glass fences. I probably should
have been more open to other areas.
What's next on the horizon for your biz?
The plan is to continue to gain new customers. We don't want to expand into
anything bigger than a sole trader but the plan is to get more customers to provide
on going work over the next 5 years.
What advice do you have for others?
One thing that I wish I could do is to get reviews and have people post it to
Google, social media, trust pilot and my website. Word-of-mouth is the best form
of advertisement - it's free and from genuine sources. Don't be afraid to ask! You
need to get your business out there.
How do you use Idea Cafe to help your biz?
I would use Idea Cafe to garner new leads for potential work in the future. I
suppose I'm yet to see what else is offered on this site but I thought at first to add
my business as a starting place. Plus I heard it is good for my business to be on as
many sites as I can be on.
School (where, still in school, degree)?
Tafe - Apprenticship
Prior jobs or business?
What are your pets' names?
Do any of these pets help with your biz?
Is there any one person or event in your life that led
you to go into business for yourself?
I would say my wife and her support has meant that I could pursue this business
and maintain it over the years we've been open.
3/53-55 Regentville Rd