What does your business do?
Freight services, transport services, courier services, container transport, pallet
transport, pallet freight, same day courier, interstate freight, international freight
When and why did you start the biz?
We wanted to specialize in direct freight and bulky items transport for business
and individuals. Our mission is to provide the most hassle-free bulky items courier
service within and between all the major cities and overseas.
How Many People are in your Company?
Where's your office?
Lease a warehouse
What's the toughest part of running your biz?
The toughest thing is dealing with private customers who don't always
understand the costs and realistic expectations of transporting goods
interstate. Some believe it costs no more than a letter and others still believe
that it should be delivered the next day... nevermind the fact that what they are
delivering needs to travel over 1000kms and weighs a ton...
What's the most fun part?
The fun part is speaking with customers who have been satisfied with our
services. They leave good reviews and this really warms our hearts... a great
contrast to those aforementioned.
Anything you would have done differently?
One thing not to do in business is to assume. Never assume. Get the facts, be up-
front and honest. Customer perception is really important. Regardless of the facts,
or how right you may be in a situation, it is their perception that matters.
What's next on the horizon for your biz?
We want to expand to be the leading freight forwarder in Australia and to increase
What advice do you have for others?
Be honest, work hard and reap the fruits of your labor. These will always form the
foundation of any successful business. Deceit creates a poisonous environment
and laziness a non-productive one, all equalling the demise of your company.
How do you use Idea Cafe to help your biz?
Idea cafe is great to put yourself forward and shine. It's great to show what it is
you love to do and why you do it. If you're serious about your business and its
success, then you mustn't overlook ideas cafe.
School (where, still in school, degree)?
Tafe - Logistocs
Prior jobs or business?
Insulation salesman, web development and an educator
Anything Pasta base
What are your pets' names?
Don't own any
Do any of these pets help with your biz?
Is there any one person or event in your life that led
you to go into business for yourself?
Frustration with poor customer service within the logistics industry
Anyone you publicly want to thank?
My parents... they gave birth to me.
Sydney, NJ 2560