What does your business do?
When an employer contracts with us, we provide counseling to for the
employees and family members. We offer workplace training and
mediation / conflict resolution. We have a clinician on staff 24/7
for emergency calls.
When and why did you start the biz?
I have worked in EAP for 15 years. The owner of our company just
passed away. Since it was just the 2 of us, I know he'd want it to go
on and it's an opportunity for me to make that happen.
How Many People are in your Company?
Where's your office?
What's the toughest part of running your biz?
Critical Incident Stress Debriefing and DOT / non DOT positive drug
screens being set up with a Substance Abuse Professional and taking
care of the case management for our company and theirs.
What's the most fun part?
Interacting with our clients as well as our providers. They're always
willing to go the extra mile and It's nice to know that you've helped
someone at the end of the day.
Anything you would have done differently?
I opened this business upon the loss of my business partner. Things
were not taken care of when he passed and it's been difficult to get
back on my feet after a professional and personal loss.
What's next on the horizon for your biz?
Respond to RFP's, advertising and building the business.
What advice do you have for others?
Make sure your business is taken care of in case something happens to
you. Either leave it in a will or designate a new owner before an
emergency. We never know what is going to happen to us or when. Loss
is never expected. Be proactive and plan.
How do you use Idea Cafe to help your biz?
I'm new. I've browsed the site and intend on researching more. It
looks like a great way to bring our company to Social Media as well
as other marketing tools. I want to make sure that I have as many
outlets as possible to market this and get it up and running. I can't
wait to celebrate my first contract.
School (where, still in school, degree)?
Vogue and continuing education for mediation and conflict resolution in the workplace
Prior jobs or business?
I worked managing benefits for a large insurance provider prior to
moving into the field of Employee Assistance.
What are your pets' names?
Mo, Phred, Zoey, Pedro, Dixie, Dexter, Karma
Do any of these pets help with your biz?
They're rescues. It's what keeps me sane.
Is there any one person or event in your life that led
you to go into business for yourself?
The person who owned the business prior passed away. Unfortunately it
is in probate. He was amazing at his job and I want to keep it alive.
Anyone you publicly want to thank?
340 4th Avenue SW
Rio Rancho, NM 87124