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Answer from our Guest Expert Peter Hupalo of Hupalo Ltd.

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Get a Clear Picture of What Your Manager Does

So, the first thing I'd suggest is to get an accurate estimate of exactly what jobs he does and how much time it takes for him to do them. That way, you have an idea of how much more time you'd need to commit to the business. Personally, I feel owners should be the only people responsible for their business's financial management. Since he's been kept on to help you learn the ropes, you should know exactly what he does on a typical day-to-day basis. If you aren't completely sure, then he has done a poor job of teaching you. And possibly, you've spent too much time away from the business.

Of course, learning from someone whose judgment you don't trust is another issue! I imagine you bought or inherited this business, so an interesting point to contemplate is what criteria went into hiring this individual? Maybe he was a great salesperson so the former owner promoted him to manager? Or maybe, he was the owner's brother-in-law? Maybe, he's not a good manager, and the former owner didn't want to make the call. Who knows? Losing a productive salesperson would be a shame, but worse, would be having someone making decisions that could cost your company tremendous amounts of money down the road. I sense a big part of your concern is that you'd like to have someone on-site whom you fully trust, so you aren't tied to the store. That's a reasonable goal. What can you do? continued

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Each week we pluck reader questions from CyberSchmooz and ask our savvy biz experts to give you their ideas -- compliments of the house! Got biz questions of your own brewing? Go post 'em in Idea Cafe's CyberSchmooz. You'll get peer-to-peer help from fellow entrepreneurs. And bookmark this page so you can check back here soon -- maybe our experts will single out YOUR question next!