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5 Signs You Need Order Management Software


Seeing your business expand is an amazing feeling; it's a sign that you’re doing a good job, but it can also bring with it complications. One area that is prone to complications is in order management, where the more sales you make, the trickier fulfillment and inventory management becomes. If you’re operating on a small scale, then it’s easy enough to take care of these things on your own, but the more convoluted they become, the more likely you are going to need order management software.

So, how can you tell when it’s time to get order management software?


You Sell on Multiple Channels

There are many different channels you can sell your products on today. This is great for getting your products in front of new customers, but it can make things extremely complicated when it comes to your order management. You might have hundreds of sales coming in each day from different channels such as Amazon, eBay, your website, and your physical store, and each of these transactions needs to be handled efficiently. Sorting the logistics of all these orders and updating the inventory gets more and more difficult the more different channels you sell on.

Order management software helps bring all these different channels together, automating processes and making your business more efficient.


You Have Multiple Warehouses

The same difficulties apply when you have more than one warehouse. This might give you a geographical advantage when selling your products around the world, but it makes your life much trickier when it comes to order management and inventory.

Managing your stock across different warehouses becomes considerably easier when you have the right order management software, though, by making sure orders are sent out correctly, and stock levels are maintained.


You Sell Worldwide

Selling around the world also brings challenges to order management. In order to maximize your profits, you want to benefit from the best shipping rates, but you don’t have time to sit around comparing rates for every order.

An order management system can help coordinate your international sales and ensure that you’re using the right shipping methods.


Your Staff Costs Keep Rising

There are two ways to meet growing demand in order management. One is to keep adding more staff as you continue to make sales; the other is to find ways of making your order management more efficient.


You will probably need to do a combination of the two, but if you just keep adding more staff without improving the process, it’s only going to get more and more expensive. Order management systems will help make your staff more productive, meaning there is less need to keep adding more staff every time you expand.


You’re Making More Fulfillment Errors

When you’re fulfilling thousands of orders every day, and you’ve got lots of human involvement in a complicated process, then errors are going to start to add up.

You want your fulfillment process to be as simple as possible, and that means some tasks need to be automated. Your order management software can help you do this by simplifying your order management and inventory process.


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