Your prices are what they are. Stick to them... unless they are a good customer and don't cause you any problem. You can always raise your price on problem customers (I've done it many times because they are the ones who will cost you more in the long run) and you can lower it for others who are repeat customers and don't come back to you with unwarranted problems.

After viewing your links (only two of them work) it seems that you are fair in what you charge.

Are they complaining about custom changes or the set prices?

I would consider doing the "Walk Away" with them. Unless they are a million dollar client, then just tell them that you don't think that you can work with them any longer. Tell them that it just takes too much time to have to justify every penny with them and that you would rather have them find another place that they feel is better suited to working with them. If they leave... bubye. If they continue coming back, then you have already set the ground rules... and I doubt that they will ever complain again anyway.

Good luck, you do nice work.

Jeff



Jeff S.
Night Sky Murals
Award Winning Murals

www.NightSkyMurals.com (Product)
www.DarkSkyMurals.biz (Business Opportunity)

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