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Answer from our Guest Expert Mark Bower of Aberdeen Mobile Home Repair - page 3 The Phone Should Always Be Answered by a Live Person The final critical aspect in running a handyman business is to follow-up. If you're running late for a job, call ahead and tell the customer that. As you'll soon find out, keeping a schedule is tough to do. Not only do some jobs take longer, but customers often find something else to fix while you're there. In my case, my wife does much of the calling. She's also there to answer the phone. If you don't have anyone to answer the phone, invest in a cell phone and have your home/business number forwarded to it. That way, you won't miss any calls. I could tell you story after story about how I got the job because a live person answered the phone in a professional manner (that means your five-year old can't answer the phone!) In this business, a cell phone is as important as a hammer. Since this subject is near and dear to me, I could write much more. If you're sincere in your work and back it up 100%, have the proper pricing, and become the king of follow-up, you'll succeed. If you have any further questions, please feel free to email me. Mark Bower of Aberdeen Home Repair Page 1 - 2 - 3 Enter your search terms Submit search form       Search Idea Cafe Web Small Business Tax Center • Idea Cafe Home • Sign Up • Biz Grant Center • CyberSchmooz •Coffee Talk with Experts • People in Biz Profiles • Starting Your Biz • Biz Planning • Running Your Biz • FREE Trade Publications • Marketing • Financing Your Biz • Human Resources • Legal & Biz Forms • Managing Your Biz • eCommerce • You and Your Biz • Gen X • Work@Home • The Fridge • De-Stress • Send an Award • Send an eGreeting • Yoga @ Your Desk • Web Guide • Idea Cafe in the News • About Idea Cafe • Advertise on Idea Cafe • Contact Us • Privacy Policy • Site Map • Small Biz News Copyright 1995-2024, Idea Cafe Inc. Downloads are for personal use only, not for resale to others, and may not be reprinted in any form without written permission from Idea Cafe Inc. DISCLAIMER: We hope whatever you find on this site is helpful, but be cautioned that it may not apply to your own situation, or be totally current at any given time. Idea Cafe Inc. and all of its current and past experts, sponsors, advertisers, agents, contractors and advisors disclaim all warranties with regard to anything found anywhere on this family of websites, quoted from, or sent from Idea Cafe. and its related sites, publications and companies. We also take no responsibility for comments published by others on these pages. TRADEMARKS: The following are Registered Trademarks or Servicemarks of DevStart, Inc.: Idea Cafe®, Online Coffee Break®, The Small Business Gathering Place®, Take out Info®, Biz Bar & Grill®, Complaint-O-Meter®, A Fun Approach to Serious Business™, CyberSchmooz™, and BizCafe™.