CUSTOMER ADVICE IN CYBERSCHMOOZ
Ask other biz owners how they deal with cranky customers and retention strategies. Any customer service question and comments are welcome in Idea Cafe's Daily Grind message forum.
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DEALING WITH CUSTOMERS
Q & A with Idea Cafe Experts
Cost Effective Service Plans Best Practices in Customer Service is a one-stop resource designed to help anyone involved in customer service answer tough service questions. Smart service plan advice.
Smart Service Strategies Customer Service For Dummies� dishes up tips and strategies for the customer service veterans and rookies looking to fine-tune their skills. A refreshing service source!
Play Games to Train Your Reps! The Big Book of Customer Service Training Games features fun-filled 50 creative activities that teach the basics of treating customers with respect, listening well & smoothing out ruffled feathers. Get your copy today!
Three Secrets to Super Customer Service!
Here's a hint: You have to more than nice! Smile Training Isn't Enough spills the beans on these and other customer service secrets. A must-have for any small biz.
Service Ideas from the Pros Breakthrough Customer Service: Best Practices of Leaders in Customer Support shares first-hand success service stories from experts that explore every aspect of the field.
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