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What does your business do?
Residential and commercial housekeeping services
When and why did you start the biz?
I am a second generation housekeeper, I've helped my mother with her business, while working full time in restraints. I've had my own business since May 2007.
How Many People are in your Company?
1
Where's your office?
My computer desk and my van. My computer is in my beautiful lilac kitchen. It sets right in front of bay window so I can look out at the fields around my home.
What's the toughest part of running your biz?
Balancing when one long time customer has a request, while another valued customer is waiting for me to arrive. There are some who love to brag about having a housekeeper, some who don't want to imply they have enough money for one.
What's the most fun part?
I enjoy seeing how different homes are decorated. I've enjoyed watching their children grow, just as they've watched my children grow. I enjoy the seasonal decoration changes, and some being the only one who knows where anything is.
Anything you would have done differently?
I wouldn't have assumed most would be customers for life, and kept marketing myself.
What's next on the horizon for your biz?
To come out leaps and bounds ahead of your ordinary housekeeper.
What advice do you have for others?
Market, Mingle, and Smile!!
How do you use Idea Cafe to help your biz?
The candid advice has helped me refocus my strategies in every aspect. From Not sub-contracting from other similar companies, to shmoozing and marketing myself.
School (where, still in school, degree)?
Tullahoma High
Prior jobs or business?
Bartender, Dining Room Mgr. Mgr. of convenience stores
Favorite Food?
Quarter Pounder from McDonald's
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